> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zenzap.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Start a Voice or Video Call

> Use built-in voice and video calls to connect with teammates without a separate meeting app or sharing personal phone numbers.

**Access:** Pro Plan and above

[Zenzap Built-in Calls](https://www.youtube.com/embed/vT4gMVcveps)

## **On Mobile (iOS & Android)**

**Start a Call**

1. Open the chat with the person or group you want to call.
2. Tap the video call icon.

![Start a Voice or Video Call screenshot 1](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/fa23bda3-4880-4bf3-aeb5-94f2447a3235.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=59e36e5553a337b4eb0881794a368639)

3. Select either: "Voice call" or "Video call"

![Start a Voice or Video Call screenshot 2](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/df4748aa-f53b-43c8-a88c-b2d27763eeda.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=5edc40c922fce19545e9299d3a299cc6)

**During a Call**

While you're in a call, you can:

* Invite additional participants.

![Start a Voice or Video Call screenshot 3](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/f3ac1ac9-46f3-4cd3-9339-12d9aa248e0b.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=f69dfe6df6eadea2a1d76870b2ac2e10)

* Share your screen.

![Start a Voice or Video Call screenshot 4](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/37808c7a-8fcf-48d6-be5a-03e151c5ac6a.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=9a8847c0697ca707d170621a535e971c)

* Send emoji reactions.

![Start a Voice or Video Call screenshot 5](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/eb7ce3fb-cf01-4b5f-aef6-31ad36731c4d.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=76317f6b676642a5a75b30ae099461f4)

* Tap the red "hang-up" button to leave the call.

![Start a Voice or Video Call screenshot 6](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/e4ffd041-b4aa-4d69-8ecb-3278b0a870d7.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=37f94bde67936199eaf88c756190d26f)

## **On Desktop (Windows, macOS, & Web App)**

**Start a Call**

1. Open the chat with the person or group you want to call.
2. In the top-right corner of the chat, click the video call icon.

![Start a Voice or Video Call screenshot 7](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/b03b4d8c-b56e-49bc-b971-964d4b1e15ad.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=62218e41459c7b00d6b0fbec99e38511)

3. Select either: "Voice call" or "Video call"

![Start a Voice or Video Call screenshot 8](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/2b6832ee-5c1b-4a44-90fa-d6cc57211094.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=38585e885fed8b96ab30a6631afac30b)

4. Wait for the other participant(s) to join the call.

**Join an Ongoing Call**

If a call is already in progress:

1. Click "Show call" from the call widget in the sidebar to return to the active call.
2. Click "Leave call" to exit the call.

![Start a Voice or Video Call screenshot 9](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/d8bbfc4d-62e7-4725-8b5c-67cdba55cfa7.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=af5bdc8afa7761198e5e7798eca1ea91)

**During a Call**

While you're in a call, you can:

* Click the "Add people" icon to invite additional participants.

![Start a Voice or Video Call screenshot 10](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/d3e6b15a-d39f-465b-b073-564a47409202.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=74cc644f9a685955951c09f31f1d90fd)

* Click the "Settings" icon to choose your preferred camera, microphone, speaker, and audio output device.

![Start a Voice or Video Call screenshot 11](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/3b335ba7-5ff2-4336-9278-2d9dde079b52.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=f68e016d337afe41856ad6364564fdd0)

* Share your screen.

![Start a Voice or Video Call screenshot 12](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/8076f040-c000-4974-90d0-552a789172f1.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=13e1d11ad52cd5214d25645af25dd57f)

* Send emoji reactions.

![Start a Voice or Video Call screenshot 13](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/e740a47a-6464-475f-a096-69955c2555ac.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=4438c83c8fe90d6ca638e8b45806fd06)

* Minimize the call and continue working in Zenzap. Audio remains active while the video window is hidden.
* Return to the active call at any time by clicking "Show call" in the sidebar.

![Start a Voice or Video Call screenshot 14](https://mintcdn.com/zenzap/-FPvc9JF9JC7ycCB/images/knowledge-base/start-a-voice-or-video-call/6a3904a7-40b7-4de5-a9c7-7980bbafb956.png?fit=max\&auto=format\&n=-FPvc9JF9JC7ycCB\&q=85\&s=ec002748bba814681fb15939cc06eeae)

**Note:**

* Make sure Zenzap has permission to access your microphone and camera before starting a voice or video call.
* You can move an active call between your mobile and desktop device. To switch devices, end the call on your mobile device and then join it from the other device. Joining the call on a new device automatically disconnects it on the previous one.


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