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Access: All Users

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On Mobile (iOS & Android)

Follow these steps to pin a message using the Zenzap mobile app.
  1. Open the chat containing the message you want to pin.
  2. Long press the message.
Pin Messages screenshot 1
  1. Tap “Pin”.
Pin Messages screenshot 2 Note:
  • You can pin up to three messages in each chat.
  • Pinned messages appear at the top of the chat.
  • Tap a pinned message to jump directly to its location in the conversation.

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On Desktop (Windows, macOS, & Web App)

Follow these steps to pin a message using the Zenzap desktop or web app.
  1. Open the chat containing the message you want to pin.
  2. Hover over the message.
  3. Click the three dots.
Pin Messages screenshot 3
  1. Click “Pin”.
Pin Messages screenshot 4 Note:
  • You can pin up to three messages in each chat.
  • Pinned messages appear at the top of the chat.
  • Click a pinned message to jump directly to its location in the conversation.